1. Data Protection at a Glance
Please note that the English version is provided for the readers‘ convenience only. Legally binding is the German version outlined here.
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data comprises all data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our Privacy Policy listed below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section „Note on the Responsible Party“ within this Privacy Policy.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us. This may involve, for example, data that you enter into a contact form.
Other data is collected automatically—or following your consent—by our IT systems when you visit the website.
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. Insofar as contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders, or other inquiries.
What rights do you have regarding your data?
You have the right, at any time and free of charge, to obtain information regarding the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you may revoke this consent at any time with effect for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.
For this and for further questions regarding data protection, you may contact us at any time.
Analytics Tools and Third-Party Tools
When visiting this website, your browsing behavior may be statistically analyzed. This is primarily accomplished using so-called analytics programs.
Detailed information regarding these analytics programs can be found in the following Privacy Policy.
2. Hosting
We host the content of our website with the following providers:
Strato
The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin (hereinafter referred to as „Strato“). When you visit our website, Strato collects various log files, including your IP addresses.
For further information, please refer to Strato’s Privacy Policy: https://www.strato.de/datenschutz/.
The use of Strato is based on Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website possible. Insofar as corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and Section 25 Para. 1 TDDDG, provided that such consent encompasses the storage of cookies or access to information on the user’s terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
External Hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider(s). This may primarily include IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website access data, and other data generated via a website.
External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of providing our online offering in a secure, fast, and efficient manner through a professional provider (Art. 6 Para. 1 lit. f GDPR). Insofar as corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and Section 25 Para. 1 TDDDG, provided that such consent encompasses the storage of cookies or access to information on the user’s terminal device (e.g., device fingerprinting) within the meaning of the TDDDG.
Our host(s) will process your data only to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.
We use the following host(s):
Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. Processing takes place in data centres located in Germany. No transfer to third countries occurs.
3. General Information and Mandatory Disclosures
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various items of personal data are collected. Personal data consists of data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this takes place.
We would like to point out that data transmission over the Internet (e.g., when communicating via e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Note on the Responsible Party
The responsible party for data processing on this website is:
Dustin Habersang
Voßnacken 17
44628 Herne
Phone: +49 177 3733448
Email: info@idlehelp.com
The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Storage Duration
Unless a more specific retention period is specified within this Privacy Policy, your personal data will remain with us until the purpose for the data processing ceases to apply. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, provided that we have no other legally permissible grounds for retaining your personal data (e.g., retention periods under tax or commercial law); in the latter case, the deletion will take place after these grounds cease to apply.
General Information on the Legal Basis for Data Processing on This Website
If you have consented to data processing, we process your personal data on the basis of Art. 6 Para. 1 lit. a GDPR, or Art. 9 Para. 2 lit. a GDPR if special categories of data are processed pursuant to Art. 9 Para. 1 GDPR. In the event of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 Para. 1 lit. a GDPR. If you have consented to the storage of cookies or to access to information on your end device (e.g., via device fingerprinting), data processing is additionally carried out on the basis of Section 25 Para. 1 TDDDG. Consent may be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 Para. 1 lit. b GDPR. Furthermore, we process your data, insofar as it is required for compliance with a legal obligation, on the basis of Art. 6 Para. 1 lit. c GDPR.
Recipients of Personal Data
In the course of our business activities, we collaborate with various external entities. In some cases, this involves the transmission of personal data to these external entities. We only disclose personal data to external entities when this is necessary for the fulfillment of a contract, when we are legally obliged to do so (e.g., disclosure of data to tax authorities), when we have a legitimate interest in such disclosure pursuant to Art. 6 para. 1 lit. f GDPR, or when another legal basis permits the data transfer. When utilizing processors, we disclose our customers‘ personal data only on the basis of a valid data processing agreement. In the event of joint processing, a joint processing agreement is concluded.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You may revoke any consent you have previously granted at any time. The lawfulness of the data processing carried out prior to the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
WHERE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT, AT ANY TIME AND ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE RESPECTIVE LEGAL BASIS UPON WHICH ANY PROCESSING IS BASED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR UNLESS THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSES OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT, AT ANY TIME, TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSES OF DIRECT MARKETING (RIGHT TO OBJECT PURSUANT TO ART. 21 PARA. 2 GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.
Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format.
Access, Rectification, and Erasure
Within the framework of applicable statutory provisions, you have the right at any time to obtain—free of charge—information regarding your stored personal data, its origin and recipients, and the purpose of the data processing; where applicable, you also have the right to the rectification or erasure of this data. For this purpose, as well as for any further questions regarding personal data, you may contact us at any time.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You may contact us at any time to exercise this right. The right to restriction of processing exists in the following cases:
- If you contest the accuracy of your personal data stored by us, we typically require time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data has occurred or is occurring unlawfully, you may request the restriction of data processing instead of its erasure.
- If we no longer require your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
- If you have lodged an objection pursuant to Art. 21 Para. 1 GDPR, a balancing of interests between your interests and ours must be performed. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data—with the exception of its storage—may only be processed with your consent, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content—such as orders or inquiries that you send to us as the site operator—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser’s address bar changes from „http://“ to „https://“ and by the padlock icon in your browser’s address bar.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
4. Data Collection on This Website
Cookies
Our web pages use so-called „cookies.“ Cookies are small data packets that do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services provided by third-party companies within web pages (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.
Cookies that are required for carrying out the electronic communication process, for providing specific functions requested by you (e.g., the shopping cart function), or for optimizing the website (e.g., cookies for measuring web traffic) (necessary cookies) are stored on the basis of Art. 6 Para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services. Insofar as consent has been requested for the storage of cookies and comparable recognition technologies, the processing is carried out exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG); consent may be revoked at any time.
You can configure your browser to notify you whenever cookies are placed, to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
If additional cookies and services are used on this website, you can find details regarding these in this Privacy Policy.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not combined with other data sources.
The collection of this data is based on Art. 6 Para. 1 lit. f of the GDPR. The website operator has a legitimate interest in the technically error-free presentation and the optimization of his website—in order to achieve this, the server log files must be collected.
5. Analytics Tools and Advertising
This website uses no analytics tools and no advertising networks. We do not measure reach, do not build usage profiles, and do not embed any service that tracks your behaviour beyond this website. Only technically necessary cookies are used. For this reason we do not require consent and do not display a consent banner.
Google Search Console
This website is registered with Google Search Console, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Search Console shows us how our pages appear in Google search results. Google collects this data as part of its own search operations. No additional data is collected and no cookies are set through our website for this purpose; only a file containing a verification string is stored on the server to prove ownership of this website. The legal basis is Art. 6 Para. 1 lit. f GDPR; our legitimate interest lies in being able to assess the visibility of our website. For further information, please see Google’s privacy policy: https://policies.google.com/privacy.
6. Our Application at prototype.idlehelp.com
The IdleHelp application is available at prototype.idlehelp.com. It is likewise operated at Strato AG in Germany but is technically separate from this website. The following information applies to the application only. The responsible party is the same as stated above.
Use Without an Account
You can scan QR codes, view the participating organisations, and play videos without registering. For each completed video view we store a record containing the time, the campaign viewed, the associated organisation, and the amount calculated from it. These records contain no personal reference. The legal basis is Art. 6 Para. 1 lit. f GDPR; our legitimate interest lies in accounting towards advertisers and organisations.
Account
If you create an account, we process your email address, a display name, the selected role (user, non-profit organisation, or advertising partner), and the time of registration. Your password is stored exclusively as a cryptographic hash using the bcrypt algorithm; we do not know it in plain text and cannot recover it. We also keep the AdPoints you have collected, the rewards you have redeemed, and the video views attributed to you. The legal basis is Art. 6 Para. 1 lit. b GDPR. If you have your account deleted, we remove this data; the accounting records mentioned above remain without any personal reference.
Session Cookie
After you sign in, the application sets a technically necessary cookie named idlehelp_session. It contains a randomly generated string used to recognise you during your session; our database stores only a hash of it. The cookie is set as HttpOnly and therefore cannot be read by scripts in the browser. It expires after 14 days and can be removed at any time by signing out or through your browser settings. Signing in is technically impossible without this cookie. The legal basis is Section 25 Para. 2 No. 2 TDDDG in conjunction with Art. 6 Para. 1 lit. b GDPR; no consent is required.
Protection Against Misuse
To prevent automated requests and misuse, the application limits the number of requests per sender. For sign-in, registration, and view events, a counter derived from the IP address is maintained, which expires automatically after a short period. Security-relevant operations in the administration areas are logged. The legal basis is Art. 6 Para. 1 lit. f GDPR.
No Disclosure
We do not disclose the data collected in the application to third parties. Advertisers and non-profit organisations only see aggregated figures without any personal reference in their areas. Data is neither sold nor passed on for advertising purposes.
Development Status
IdleHelp is in trial operation. The advertising shown in the application does not originate from real advertisers, and no payments are yet being made to organisations. Displayed amounts are therefore calculated values.
Version of this privacy policy: 9 August 2026.